Privacy Policy
This privacy policy sets out how SMG Equestrian Ltd uses and protects any information that you give to us when you use this website.
SMG Equestrian Ltd is committed to ensuring that your privacy is protected. You can be assured that when using this website, any information we ask you to provide by which you can be identified, will only be used in accordance with this privacy statement.
This policy is effective from 1 June 2009.
What we collect?
Our servers log the following information:
- your IP address
- the name and release number of web browser software used and the operating system used
- the date and time you access our website
- the address of the website that linked to us (referrer URL).
When you purchase from SMG Equestrian Ltd we collect the following:
- your name
- address and contact information including email address
- demographic information such as postcode
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about our products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, or post.
- We may use the information to customise the website according to your interests.
Who will we share the information with?
The personally identifiable information gathered during your visit to this website will not be shared with any third party organisation for any purpose, unless otherwise stated.
Security
We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you, while using our website.
For sensitive personal data (for example when purchasing online), visitors are redirected to PayPal which uses SSL encryption (similar to that used for internet banking). When on the PayPal payment pages you will notice a padlock symbol which will appear in your address or status bar.
On forms where there is no padlock symbol you should be aware that these messages are not sent over an encrypted connection and the possibility exists, however minimal, that an unauthorised individual maybe able to intercept this information.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive.
We use cookies during the purchase process to help pass information between pages. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if you prefer. You should be aware however, that if you choose to decline cookies, certain functions or features on our website may not work correctly.
Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following way:
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us direct, altering your preferences or by selecting the unsubscribe link at the bottom of any direct marketing emails we send to you.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Freedom of Information Act. Please note a small fee will be payable.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible and we will promptly correct anything found to be incorrect.
Contact us
Please contact us if you have questions about our privacy statement at suzanne@smgequestrian.co.uk.
